A National Insurance Provider generates over 10,000 new prospects daily through digital marketing efforts and the client simply did not have the reach or resources to connect with the prospects they were accumulating.
Transcend was able to deploy dozens of highly skilled agents to further qualify these digital leads and warm transfer them to the sales team.
In the extremely competitive insurance market it can take upwards of 3 years to convert a customer who has begun a relationship with another provider; the ability to scale quickly was imperative.
